![]() ![]() Once connected, you will see information on the right-hand side about the connected system, any tracked targets ( is the default added), and the ability to remove the agent connection (only the cloud connection, not the agent installation itself). I particularly like this method, as it allows a very fast way for an end-user to connect a system to PingPlotter with immediate results sent to the technician. In this form, with a pre-installed PingPlotter Agent, you pass the generated URL to the end-user who pastes this into a browser which then connects PingPlotter Cloud and the agent together. Often, this installation would be done via a remote session initiated by the technician.Īnother alternative, and one used by larger organizations, is to pre-deploy the agent via any number of available software installation methods and use the “Auto Link” URL option to connect a target. Here, I selected the agent for Windows and ran it through a standard application install. This brings you to the agent installation web page. Once the agent is selected, there are several deployment options, but typically you would use the Installer link. You are able to click the edit icon and rearrange and resize widgets, but not add new widgets.Ĭonnecting the “First agent” to a system. The only functionality that I would like to see here is the ability to add more widgets, such as Sidekicks, Sessions, or even a graph of a specific target. LiveShares allow other users to view the results of an agent and targets via a web link. Agent Templates are reusable configurations for repeated or mass deployments. But, you can also see all of your Agent Templates and LiveShares. In addition, you will find tabs for actions, subscription usage, alerts, and feedback. In PingPlotter Cloud, an agent is installed to a specific system with the targets set to an endpoint, such as Google, to collect network statistics. As shown below, there is a “First agent” already provisioned, but not connected to a system. On this dashboard, you are presented with most of the necessary functionality right off the bat. Once authenticated you will be presented with the dashboard. If it’s your first sign-in, and you already have a license, you will be sent a temporary password. Once signed up, simply navigate to the PingPlotter Cloud dashboard and sign in. If you’d like to learn more about PingPlotter Cloud, check them out! Getting Started with PingPlotter Cloud PingPlotter Cloud has sponsored this post. Learn how well PingPlotter Cloud can quickly troubleshoot and help the user get back up and running fast! Packet loss, latency, and limited bandwidth combine to create a poor experience for both the end-user and the network technician. In this article, I explore how this well-needed tool works and if it lives up to the hype. With PingPlotter Cloud, you can take the guesswork out of monitoring network connections. ![]() With many variations in end-user connections, easy-to-use troubleshooting tools save time and end frustration. Troubleshooting connections are challenging for any IT support organization. ![]()
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